And So It Begins

Giving insight to financial and legal advisors, brokers and service providers.

Presentation - And So It Begins

This talk is a first-hand journey into the bureaucratic nightmare of wrapping up a life from a survivor’s perspective. It’s a deep dive into customer service, or lack thereof, when faced with loss which eventually boils down to paper, policies and money.

Speaker, author and media personality, Nikki Bush, has been at the sharp end of traumatic loss.

This is her detailed experience of dealing with:

  • Life insurance claims
  • Group life cover claims
  • Short term claims
  • Estate planners and
  • Other services such as:
    • Utilities
    • Cellphone contracts
    • Extended warranties, etc

You and your team can learn from Nikki’s first-hand account of how her life was disrupted and frustrated, which will motivate you and your team to offer better, more friendly and streamlined service to clients in the event of a What If™ moment.

I had the pleasure of hearing Nikki speak in South Africa at the PSA convention where she was one of the keynote speakers. I was blown away by her courage and vulnerability, sharing her personal story. I cannot recommend Nikki highly enough as a speaker who will motivate and inspire any audience.

Madeleine Black, International Speaker, TEDx speaker and Psychotherapist

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